How to Buy for a Trampoline Park: A Cost Controller's 7-Step Checklist for Tickets, Arcade Prizes and Slides
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Step 1: Look at ticket and traffic data before you look at vendor prices
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Step 2: Buy arcade prizes for turnover, not just wholesale price
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Step 3: Ask the dumb question: what is a slide?
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Step 4: Put a price on maintenance and downtime
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Step 5: Get three quotes and treat small orders with respect
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Step 6: Check print and branding specs with verifiable standards
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Step 7: Keep a hidden-cost memo
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Common mistakes worth reviewing
If you have ever run out of operating budget before the busy season ended, you know the feeling. I manage purchasing for a regional family entertainment company. Six years, roughly $300,000 a year, across trampoline courts, arcades, and party zones. This is the checklist I wish I had before I signed our first vendor contract.
Use this when you are evaluating a new location, renewing supplier agreements, or trying to figure out why your margins are thinner than the quote suggested. There are 7 steps. Most take 15 minutes. The ones you skip are the ones that cost you.
Step 1: Look at ticket and traffic data before you look at vendor prices
Let us start with the part that feels like branding, not procurement. If you manage a Sky Zone, you might track Sky Zone trampoline park Pensacola tickets or Sky Zone trampoline park Savannah prices as local benchmarks. But the ticket price is one input. What matters is total spending per visit, plus capacity utilization during peak hours. If your location runs at 40 percent capacity on weekends, the ticket price is not the problem; the operation is. I compare ticket data with arcade revenue and party bookings to decide where capital is needed.
Checkpoint: know your average ticket, arcade spend per head, and redemption cost as a percentage of prize value. If you do not track those, you are guessing.
Step 2: Buy arcade prizes for turnover, not just wholesale price
Now the fun stuff: prizes. I have burned cash here. The mistake I made was buying a large box of 'great value' stuffed toys because the per-unit price was low. Some sat in storage for a year. Meanwhile, the items guests actually wanted were always out of stock.
Prizes like a bowling ball bag are a classic redemption catalog item. If it costs $18 wholesale and guests perceive it as $35, it earns its space. The real cost is storage time and markdowns. Use a simple rule: if an item sits longer than 90 days, it is not inventory; it is overhead. For a claw machine arcade, the same logic applies. Fill machines with small fast-moving items and keep one or two big-ticket items for excitement. Track every prize SKU in your POS or spreadsheet. The goal is redemption cost per ticket, not the total amount spent on prizes.
I am not a lawyer, and claw machine laws vary by state, so run your setup by local counsel. That is not a reason to avoid claw machines; it is just part of the cost.
Step 3: Ask the dumb question: what is a slide?
This one is a pet peeve of mine. What is a slide? In simple terms, a slide is a play structure with an inclined surface for descending. In trampoline parks, though, 'slide' can mean a toddler soft-play slide, a tube slide, a straight competition slide, or an inflatable water slide. If you ask for a quote without defining the exact category, you will not be comparing comparable items.
I learned this when evaluating a playground supplier. I assumed 'commercial grade' meant similar quality across vendors. I did not verify. One quote was much lower until I compared slide bed thickness, access ladder requirements, and replacement parts. The cheap slide needed parts from a different continent and a wiring setup we did not have. The 'savings' disappeared.
Checkpoint: get a written equipment category, dimensions, weight limit, and ASTM or EN compliance statement. Ask for the installation manual before you sign. If the vendor hesitates, that is a red flag.
Step 4: Put a price on maintenance and downtime
Slides and trampoline courts have moving parts. So do arcade games. A cost controller does not buy equipment; they buy uptime. For every major purchase, ask the supplier to list the spare parts kit and average lead time. Include that in your total cost calculation, not just the equipment price. A $2,000 part may not sound like much, but if it takes three weeks to arrive, the lost weekend ticket revenue will be more expensive.
At our locations, we now track days out of service by equipment type. It sounds bureaucratic, but those numbers tell you which vendors are actually cheap. That is the total cost of ownership.
Step 5: Get three quotes and treat small orders with respect
I have a soft spot for smaller operators because I was one. The vendors who took my small $200 orders seriously became the vendors I trusted for $20,000 orders. Small clients are not a disease. Today's small client is tomorrow's second location.
That said, small-batch buyers face real costs. If a supplier charges a minimum order fee, ask them to itemize it. A clear $50 small-order fee is not a crime. Hiding it until the invoice arrives is bad behavior.
I use a three-quote rule. It adds time, but it gives leverage. In Q2 2024, comparing three vendors for a $4,200 contract saved us $8,400 over the following year, about 17 percent of that budget line. The lowest initial quote was not the lowest total cost. Even after switching, I kept second-guessing for a quarter. Then the numbers came in, and the doubt went away.
Step 6: Check print and branding specs with verifiable standards
This one seems out of place until you need to reprint signs and menus for an opening. I am not a designer, but I know enough to avoid expensive problems. Use established print standards when ordering banners, stickers for arcade machines, and tickets.
For commercial print, images should be roughly 300 DPI at final size. Large-format posters can work at 150 DPI if they are viewed from a distance. A reprint is a procurement failure. When color matters, use a Pantone reference. Exact CMYK conversion does not exist, so ask for a proof or digital color check. A Delta E under 2 is a common tolerance for brand colors. If a printer says 'that looks close,' it is not a quality plan.
Guaranteed turnaround matters more than speed. Online printing can be a good fit when you know the deadline. The lowest price with an estimated delivery date is a risk. Pay for certainty when the date is real.
Step 7: Keep a hidden-cost memo
Every time a vendor surprises me, I add it to a memo. The memo now includes delivery liftgate charges, storage penalties, minimum reorder quantities, warranty exclusions, finance charges, and the cost of expediting. When evaluating suppliers, ask them to respond to your checklist. If they say they handle that internally, ask for it in writing.
To be fair, some vendors do not publish these details because they assume you will ask. But if they avoid the question, move on.
Common mistakes worth reviewing
These are the mistakes I have seen in my own spreadsheets and in other operators' budgets:
- Comparing only the unit price and then adding freight, installation, and rush fees.
- Buying prize inventory without aligning it to the traffic calendar.
- Not defining the slide category before requesting a quote.
- Trusting a supplier's promise on spare parts instead of asking for lead time in writing.
- Comparing quotes that do not share the same specification list.
- Failing to request a cost breakdown until after the invoice arrives.
One last note: pricing changes fast. The examples I described are from 2024 and early 2025. Verify current prices and standards before you build your budget.
No purchasing decision is guaranteed to be perfect. But if you can push supplier behavior and total costs into the same template, you will make better choices than trusting a gut feeling. And if you are a small client, do not apologize for your order size. Start building your checklist now, and make vendors earn the right to show you their real costs.
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